pouët.net

Delete my account please!

category: residue [glöplog]
hello I'm parastef, I no longer use this account for 3 years, at least delete all my logos, help me.
Answer me, thank you!
added on the 2013-08-05 18:38:48 by ParaStef ParaStef
Moderators, answer. the issue is serious.
added on the 2013-08-05 18:56:52 by ParaStef ParaStef
http://www.fuckfrance.com/images/i054/187010.847i_am_serious_now_orig.jpg (bbcode omitted deliberately)

added on the 2013-08-05 19:19:27 by kb_ kb_
you just used your account again after 3 years. according to pouet policy we cannot delete your account unless it's inactive for over a year. please remind us next time!

maali
[pouet helpdesk service manager since 1994]
Then promised?, You'll remember me a future?, Remember to delete user and pictures, thank you. I'll wait patiently for a year, but because after a year and not now?

funny image, kb_

lol
added on the 2013-08-05 20:07:50 by ParaStef ParaStef
Meanwhile, you can erase all my images? Please!
added on the 2013-08-05 20:36:29 by ParaStef ParaStef
Not the worst logos i've seen here while voting for them, though.
added on the 2013-08-05 20:38:04 by Serpent Serpent
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added on the 2013-08-05 21:28:11 by w00t! w00t!
dear ParaStef.

your service number is 033-BA7F. Please remember it for further correspondence.

to answer your open questions:

you have to start a thread in a year about this matter. then we will look into deleting your account. we do have to double check if you havent used your account then. we cannot delete accounts just like that, hence we apply this strict policy. i hope you understand.

we cannot remove logos. it destroys the consistency of our database. we can however encourage everyone to vote them as 'sucks' so they do not show up often on our pages. does that work for you?

if you have any more questions, i look forward to help you.

maali
[pouet helpdesk service manager since 1994]
Excuse Maali, the administrator Gargaj I deleted the my pictures, because she can not do?
added on the 2013-08-05 23:09:24 by ParaStef ParaStef
sorry what is your service number?
My service number is 033-BA7F, delete my images, thank you so much. I love pouet!
added on the 2013-08-06 00:50:54 by ParaStef ParaStef
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added on the 2013-08-06 01:51:50 by Salinga Salinga
ParaStef got some cool logos there. Better than some I see frequently on the header. Please don't delete them.
Oh, Maali.
added on the 2013-08-06 02:37:17 by ringofyre ringofyre
The issue is that I now have a new account, and I have to recharge them, it is as if I did competition alone.
added on the 2013-08-06 09:45:56 by ParaStef ParaStef
dear ParaStef.

your new service number is 033-BA7G. Please remember it for further correspondence.

to answer your new questions:

i already told you we cannot remove logos. it destroys the consistency of our database. we can however encourage everyone to vote them as 'sucks' so they do not show up often on our pages. again, does that work for you?

considering the fact you have a new account. we can merge old accounts with new ones. if you give the following details of your new account, we can merge it with your old one and the old one will be deleted:
- name and userid of your old account
- name and userid of your new account
- your place of birth (for validation purposes)
- your own written approval for merging the two users
- the date and time (for our records)

if you want us to merge your users. i can create a service call for our site manager Gargaj (the non-France division). who is currently very busy, so expect about a week of delay.

if you have any more questions, i look forward to help you.

maali
[pouet helpdesk service manager since 1994]
Para - maybe leave a post for Garg in the "fix me beautifull" thread.

Maali - really, you're gonna make me the nice guy? Really.
added on the 2013-08-06 13:58:30 by ringofyre ringofyre
ringofyre: if you wanna file a complaint about how i do my helpdesk duties, you need to have the P&O department, not me.
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added on the 2013-08-06 14:36:45 by w00t! w00t!
Sorry this does not make sense, an administrator can do it and another does not?, That changes if he joins the account to another or delete?, Makes no sense.
Then Maali you are not an administrator but you are user, by what right can you help me?
added on the 2013-08-07 16:58:54 by ParaStef ParaStef
Maali is
Quote:
[pouet helpdesk service manager since 1994]

Maali can help. He does not have to be a administrator to do that.
All you need to do is have your service number (033-BA7G) present in further correspondence.
added on the 2013-08-07 17:21:57 by w00t! w00t!
dear ParaStef.

your new service number is 033-BA7H. Please remember it for further correspondence.

to answer your new questions:

i am not an administrator no, i am but a mere helpdesk service manager. it is my role to pass your service requests to our administrators when needed.

i already informed you that deleting logos is not possible.

i already informed you that deleting users requires an inactivity period longer than 1 year. yours currently is about 22 minutes therefore not inactive at all. an alternative option is to merge users, but that can be a problem too. a) you haven't responded to my previous reply so we don't have enough information to do it. and b) merging users can cause problems with sceneIDs.

i hope with this i answered all your questions.

i will hereby mark your service calls 033-BA7F and 033-BA7G as completed.

maali
[pouet helpdesk service manager since 1994]

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