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Help with a netbook problem

category: offtopic [glöplog]
Would anyone know how I can fix a problem with windows vista booting up trying to configure updates that always get's stuck on process 3 of 3 at 0%? The computer I'm trying to fix is an HP Mini 1000. I don't have access to this computer. There is no Restore Computer option in the F8 menu to fix windows booting problems and there is no usb stick with windows on it to get to a recovery console. I've looked all over the place and cannot find a solution to this problem. So, I thought I'd ask here.
added on the 2011-08-13 17:14:41 by itzHeXeN itzHeXeN
Same prob with me, 3 updates thatnever get handled. Wierd.
yeah and unable to get into a command prompt to
added on the 2011-08-13 17:20:44 by itzHeXeN itzHeXeN
just wondering if there is some way to skip it or stop it from doing it and boot into windows. well maybe someone will have a solution for both of us.
added on the 2011-08-13 17:21:57 by itzHeXeN itzHeXeN
i've seen that on server2008 before, there's some sort of xml you can edit/delete to get into the windows but i'd be damned if i remember...
added on the 2011-08-13 17:24:55 by Gargaj Gargaj
yes, but unable to get into a recovery console or command prompt to do it. i do have those instructions written down. i just can't accomplish the task.
added on the 2011-08-13 17:25:44 by itzHeXeN itzHeXeN
ah, look for C:\Windows\WinSxS\pending.xml
added on the 2011-08-13 17:26:01 by Gargaj Gargaj
oh. hm. tried formatting up a USB key to boot from?
added on the 2011-08-13 17:26:19 by Gargaj Gargaj
no and i do not have access to the computer. i am helping a female do this and it would be hard for her to do. because she only has the netbook.
added on the 2011-08-13 17:28:17 by itzHeXeN itzHeXeN
also moving pending.xml won't work because there is no access to the command prompt. it just goes black.
added on the 2011-08-13 17:30:18 by itzHeXeN itzHeXeN
So there's no safe mode in the F8 menu either?
added on the 2011-08-13 17:32:55 by Gargaj Gargaj
there is. but that still goes back to configuring the updates and gets stuck on update 3 of 3 at 0%.
added on the 2011-08-13 17:33:34 by itzHeXeN itzHeXeN
even Safe Mode with Command Prompt?
added on the 2011-08-13 17:35:19 by Gargaj Gargaj
well we didn't try that. but i am assuming that does the same. she is so frustrated with it that she signed offline. so i will talk to her about that when she isn't mad anymore. but i'm wondering if there is just a way to skip or stop it from doing the updating.
added on the 2011-08-13 17:36:41 by itzHeXeN itzHeXeN
if you go to command prompt it should skip the updates in theory and then you can kill the pending.xml - i can't help you with the moodswing though.
added on the 2011-08-13 17:38:23 by Gargaj Gargaj
yeah but doesnt that try to boot up into windows?
added on the 2011-08-13 17:40:00 by itzHeXeN itzHeXeN
then show the command prompt?
added on the 2011-08-13 17:40:09 by itzHeXeN itzHeXeN
lol it's all good. she just needs some rest.
added on the 2011-08-13 17:40:53 by itzHeXeN itzHeXeN
the problem with the command prompt to was that is was just going to a completely black screen. of all the things that could mess up the computer it had to be a microsoft update.
added on the 2011-08-13 17:41:42 by itzHeXeN itzHeXeN
i'm not sure about her pressing F6 either for the hp restore option. Because, I don't want her to completely reset the computer to factory settings. Would you happen to know if there are other options in there that would help with fixing the problem? i've never owned an hp netbook before.
added on the 2011-08-13 17:45:07 by itzHeXeN itzHeXeN
if the command prompt doesnt work then i recommend booting from a usb key - that's the best i can think of and nowadays there are pretty straightforward ways to do it
added on the 2011-08-13 17:45:16 by Gargaj Gargaj
hmm ok if i cannot find another solution. i'll see if she can do that.
added on the 2011-08-13 17:50:25 by itzHeXeN itzHeXeN
How about booting Ubuntu up from a stick and navigating to the corrupt stuff that way?
[quote[i am helping a female do this and it would be hard for her to do.[/quote]
Don't be mean 8-bit ;-)
But srsly - if she could boot into a live distro, mount the drive, it would be a piece of piss to navigate to & then remove the offending xml file.
added on the 2011-08-13 21:08:01 by ringofyre ringofyre
"Pagey; Confusing females since 1974"

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